Cover Letter Body :

Dear Sir or Madam:

I am applying for a position with your company. I am a graduate of Brevard Community College with an Associate of Arts degree in Business Administration. I bring with me both work and life experience.

I am very interested in becoming a part of your team. Your facility would gain an individual who is energetic, persistent, adaptable, dependable, motivated, outgoing, personable, a quick learner, and a workaholic.

I am looking for a fulfilling career preferably in Texas. I am the kind of person who follows a task to the end. You could characterize me as rather tenacious and demanding the best of myself at all times. I have a tremendous thirst for knowledge and like to have an opportunity to continue learning. I am outgoing and personable yet always maintain an air of professionalism.

I would appreciate the opportunity to discuss my credentials with you at a mutually convenient time. Thank you for your time and consideration.

Respectfully yours,

Resume Body :

Qualifications Summary:

+ More than 20 years experience in customer service and computer operation.
+ Over 20 years experience in the Apartment industry due to being raised by an apartment manager.
+ Flexible, reliable, and energetic.
+ Excellent communication and interpersonal skills.
+ Well-organized and self-motivated.
+ Solid experience and strong knowledge Microsoft Office tools and a variety of other software.
+ Knowledge of database management.
+ Efficiently handle multiple tasks.
+ Sensitive to others' needs and feelings
+ Ability to think and act quickly, calmly, and accurately in an emergency and under stress.
+ Proven stress tolerance, self control, dependability, integrity, cooperation, persistence, adaptability, and attention to detail.

Education:

1990: Brevard Community College , Titusville , Florida + AA in Business Administration Major + Accounting

Certifications:

2000: NRI Correspondence Schools, Washington + Certificate in C++ Computer Programming
1989: Brevard Community College , Cocoa , FL + Certificate in 480-Hour Office Technology
1984 National Apartment Association, Rio Grande Valley , TX – Certified Apartment Manager Course I
Brainbench.com Certifications (Transcript ID is 1232868) upon request

Honors:

Graduated college with honors (3.54 GPA), Tutored students in Algebra and Statistics, Member of Phi Theta Kappa Honor Fraternity, and Awarded Several Certificates for Outstanding Performance in the USAF

Work History:

Antlers Police Department – Dispatcher
04/2009 – Present Supervisor: Chief Dwayne Morgan 580-298-5513

+ Receive and prioritize calls and complaints from the public concerning crimes, fires and emergencies.
+ Question callers to determine the nature of the problem and verify the location.
+ Determine and dispatch the appropriate personnel and equipment to scene of emergency.
+ Broadcast needed information to police and other emergency units.
+ Maintain verbal contact with caller for the purpose of updating in-progress calls.
+ Maintain log of all radio transmissions as to time, duration, and message.
+ Maintain daily log of all calls and walk-in customers including name and nature of the call
+ Relay general information to the public and refer callers to proper offices.
+ Perform historical data and background searches for law enforcement and other agencies.
+ Entering information into the computer.
+ Use telephone, radios, and computers to aid police officers, EMS and firefighters in the field.
+ Provide support to other law enforcement officers outside the police department.
+ Achieve and maintain all certifications needed according to regulations.
+ File data and perform other routine clerical tasks.
+ Use OLETS, Microsoft Office, Internet, and other software to keep logs, databases, and other records up to date.
+ Monitor and maintain equipment such as computers and radios to ensure it is working properly and to ensure officer and public safety.

Atoka County Sheriff's Office – Dispatcher/Jailer
05/2008 – 05/2009 Supervisor: Kim Winters 580-889-2424

+ Responsible for overseeing individuals in jail awaiting trial.
+ Maintained security and accountability of inmates to prevent disturbances, escapes, and assaults.
+ Receive and prioritize calls and complaints from the public concerning crimes, fires and emergencies.
+ Question callers to determine the nature of the problem and verify the location.
+ Determine and dispatch the appropriate personnel and equipment to scene of emergency.
+ Broadcast needed information to police and other emergency units.
+ Maintain verbal contact with caller for the purpose of updating in-progress calls.
+ Maintain log of all radio transmissions as to time, duration, and message.
+ Maintain daily log of all calls and walk-in customers including name and nature of the call
+ Relay general information to the public and refer callers to proper offices.
+ Perform historical data and background searches for law enforcement and other agencies.
+ Entering information into the computer.
+ Use telephone, radios, and computers to aid police officers, EMS and firefighters in the field.
+ Provide support to other law enforcement officers outside the sheriff's office.
+ Achieve and maintain all certifications needed according to regulations.
+ File data and perform other routine clerical tasks.
+ Use OLETS, Microsoft Office, Internet, and other software to keep logs, databases, and other records up to date.
+ Monitor and maintain equipment such as computers and radios to ensure it is working properly and to ensure officer and public safety.

Antlers Police Department – Dispatcher
06/2004 – 11/2006 Supervisor: Chief Dwayne Morgan 580-298-5513

+ Receive and prioritize calls and complaints from the public concerning crimes, fires and emergencies.
+ Question callers to determine the nature of the problem and verify the location.
+ Determine and dispatch the appropriate personnel and equipment to scene of emergency.
+ Broadcast needed information to police and other emergency units.
+ Maintain verbal contact with caller for the purpose of updating in-progress calls.
+ Maintain log of all radio transmissions as to time, duration, and message.
+ Maintain daily log of all calls and walk-in customers including name and nature of the call
+ Relay general information to the public and refer callers to proper offices.
+ Perform historical data and background searches for law enforcement and other agencies.
+ Entering information into the computer.
+ Use telephone, radios, and computers to aid police officers, EMS and firefighters in the field.
+ Provide support to other law enforcement officers outside the police department.
+ Achieve and maintain all certifications needed according to regulations.
+ File data and perform other routine clerical tasks.
+ Use OLETS, Microsoft Office, Internet, and other software to keep logs, databases, and other records up to date.
+ Monitor and maintain equipment such as computers and radios to ensure it is working properly and to ensure officer and public safety.

Christian Creations + Technical Writer/Graphics Design/Owner
07/1996 + 06/2004

+ Access programmers' needs and preferences.
+ Develop software documentation, test software, and report problems.
+ Advise developers on how to improve their software.
+ Create various materials for various purposes including essays, reviews, and tutorials, and web sites.

Jobs prior to 07/1996
+ 06/1991 - 06/1996 Temp work with various Temporary Agencies
+ 1 2/1980 - 11/1983 United States Air Force
+ 02/1973 – 07/1996 Worked with mother in the Apartment and Retail Sales industries